Privacy Policy

Last updated: December 2025

We value your privacy and are committed to protecting your personal data.

📄Document Processing & Storage

  • • Files are processed on our secure servers with end-to-end encryption
  • • Files are automatically deleted 24 hours after upload or conversion.
  • • No user configuration required - deletion is automatic and mandatory
  • • We do not store document content beyond the processing period
  • • Processing occurs in encrypted environments with restricted access

🔐Data Security

  • • Your files are encrypted during upload, processing, and storage
  • • We use industry-standard AES-256 encryption
  • • Secure VPN connections between our servers and GPU processing units
  • • No unauthorized access to your documents
  • • Secure payment processing through PayPal - we don't store card data

📊Information We Collect

  • • Email address for account creation and service notifications
  • • Basic account profile data for sign-in providers (for example Google ID and name)
  • • Payment information (processed securely by PayPal)
  • • Usage statistics for service improvement (anonymized)
  • • File metadata (name, size, type) - NOT content
  • • Security signals such as IP address, device/browser data, and verification tokens
  • • No content from your documents is stored, analyzed, or accessed

🔌Third-Party Services

  • • Cloudflare Turnstile for bot protection and abuse prevention
  • • Google Identity Services for optional Google sign-in
  • • PayPal for secure payment processing
  • • Email delivery providers to send verification codes and service alerts

🗑️Data Retention Policy

  • • Uploaded files: Automatically deleted 24 hours after upload.
  • • Converted results: Automatically deleted 24 hours after conversion.
  • • Processing metadata and delivery status: Retained up to 48 hours for reliability
  • • User account data: Retained while your account is active
  • • Payment records: Kept for legal and accounting purposes (7 years)
  • • Security and abuse-prevention logs: Retained for a limited period
  • • Usage logs: Anonymized and retained for service improvement
  • • You can request complete account deletion at any time

🌍GDPR & Privacy Rights

  • • Right to access your personal data
  • • Right to correct inaccurate information
  • • Right to delete your account and all associated data
  • • Right to data portability (export your account data)
  • • Right to object to processing for marketing purposes
  • • Right to withdraw consent at any time

🔄File Processing Transparency

  • • Files are only processed for OCR conversion purposes
  • • No human review of document content
  • • No content analysis, indexing, or machine learning training
  • • Processing is fully automated using OCR technology
  • • Failed conversions result in automatic refunds

📧Contact & Data Requests

Questions about this policy? Email us at[email protected]

Data deletion requests: Send to[email protected]

GDPR requests: Send to[email protected]

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contract Performance: To provide OCR conversion services
  • Legitimate Interest: To improve our services and prevent fraud
  • Consent: For marketing communications (where applicable)
  • Legal Obligation: To comply with payment processing regulations

Policy Updates

We may update this Privacy Policy from time to time. We will notify users of any significant changes via email and update the "Last updated" date at the top of this page. Continued use of our service after changes constitutes acceptance of the updated policy.

⚖️Governing Law

This Privacy Policy is governed by the laws of the State of California, excluding conflict-of-law rules.