Terms of Service

Last updated: December 2025

These Terms of Service ("Terms") govern your use of OCRConvert, including all related sites, apps, and services.

By creating an account or submitting files you agree to these Terms. If you do not agree, do not use the service.

⚙️Services We Provide

  • • OCRConvert converts uploaded files (PDF, images, office docs) into editable formats.
  • • We may update, suspend, or discontinue features with reasonable notice.
  • • Free usage tiers are subject to daily page limits and fair use monitoring.
  • • Pricing, free tiers, and limits may change; we will update our pricing page.
  • • Support channels listed on our contact page may change over time.

👤Account Responsibilities

  • • Provide accurate registration information and keep your password secure.
  • • You are responsible for all activity under your account, including file uploads.
  • • You must complete human verification when required (for example during login or signup).
  • • Notify us immediately of unauthorized use at [email protected].
  • • Third-party sign-in accounts (such as Google) are subject to their own policies.
  • • We may suspend accounts that violate these Terms or applicable law.

📄Document Handling & Ownership

  • • You retain ownership of all documents uploaded to our service.
  • • You grant us a limited license to process and convert files solely for providing the service.
  • • Files and generated outputs are automatically deleted 24 hours after upload or conversion.
  • • Do not upload content that infringes third-party rights or contains unlawful material.

💳Payments & Credits

  • • Paid plans use PayPal or other listed processors; we never store full card data.
  • • Credits or page balances are non-transferable and expire if your account is closed.
  • • Refunds follow the policy described on our pricing page; failed conversions are automatically refunded.
  • • Taxes may be added based on your billing location.

🚫Acceptable Use

  • • Do not attempt to breach, scan, or test the vulnerability of our systems.
  • • Do not upload malware, spam, or exploit the service to harass others.
  • • Automated scraping, resale, or white-labeling requires prior written consent.
  • • Abuse protection may apply rate limits or temporary blocks.
  • • We may throttle or block abusive behavior that impacts system stability.

⏱️Service Availability

  • • We target 99% uptime but may schedule maintenance windows.
  • • Planned outages will be communicated via in-app notice or email when possible.
  • • We are not liable for delays caused by external providers (cloud, payment, network).

©️Intellectual Property

  • • All site content, trademarks, and software remain the property of OCRConvert.
  • • You may reference the service publicly but cannot use our branding without consent.
  • • Feedback or suggestions may be used without restriction or obligation to you.

⚖️Disclaimers & Limitations

  • • The service is provided "as is" without warranties of accuracy or fitness for a particular purpose.
  • • We are not responsible for indirect, incidental, or consequential damages.
  • • Our total liability is limited to the fees you paid in the preceding 3 months.

🔚Termination

  • • You may close your account at any time via settings or by contacting support.
  • • We may suspend or terminate access for violations or for inactivity over 18 months.
  • • Sections regarding payments, IP, disclaimers, and liability survive termination.

📬Governing Law & Contact

These Terms are governed by the laws of the State of California, excluding conflict-of-law rules.

Questions? Email [email protected].